FAQs

Frequently Asked Questions

REST ASSURED”

There is no quarantine requirement when arriving on Martha’s Vineyard from out of State if coming from New York, New Jersey, Maine, Connecticut, Vermont, New Hampshire, Colorado, New Mexico and Washington. If arriving from any other States after 1st August 2020, visitors must complete a Travel Form .

Cleaning Protocols

Cleanliness is core to our business and part of our everyday routine. We have been recognized for the last two years (2019 & 2020) by AAA Travel as delivering excellence in housekeeping. Unlike vacation rental properties, we employ full time daily cleaning staff to ensure that the hotel environment is actively being thoroughly sanitized and kept spotless for our guests.

We use the following protocols for wellness of our guests and staff. They are based on Department of Health, AHLA’s “Safe Stay” and CDC guidelines.

General Property Information

The inn is an ideal location in which to exercise physical/social distancing. The property is nestled on 2 acres of outdoor space and enjoys warm, summer breezes across the lawns. There are numerous seating areas positioned in different locations throughout the property both outside and also within the spacious guest common areas inside the inn.
Hand sanitizer stations are available at inn entrances and across the property.
Housekeeping staff will wear appropriate PPEs and have been trained in the COVID-19 cleaning protocols that have been put in place.

Guest Experience (pre-checkin, checkin, checkout)

  • We will check with guests on their preferred checkin time so that we can plan for staggered checkins where possible.
  • Room key, hand sanitizer and welcome information will be awaiting guests in their room.
  • Guests can select their preferred housekeeping option for their room:
    a) Housekeeping Daily Service and evening turn-down service.
    b) Housekeeping Limited Service with make up of bed and towel change (if requested). No cleaning of room/bathroom.
    c) Housekeeping Drop Service with no hotel staff entering room during stay. Any replacement towels and amenities will be placed outside room (“Rest Assured” notice will be placed on door for the duration of your stay)
  • Guests can select to have breakfast served in their room including the additional option for it to be served with a no contact methodology. The breakfast would be covered and delivered on a tray placed outside of the guest’s room at an appointed time.
  • Guests will be contacted prior to arrival to ask on their preferred option for housekeeping.
  • There will be a limit of one guest at a time in the gift shop.
  • Payments will be touch-less and by credit card only. Credit cards will not be swiped. Information will be keyed into the reservation system. No cash payments will be accepted.
  • For guests arriving without a car, we offer the option to provide pick up at the ferry terminal or airport to avoid the need for taxis or ride sharing

Guest Rooms

  • Guest rooms are sanitized between stays with all surfaces disinfected. These include door handles, table surfaces, chairs, light switches, thermostats, TVs, window latches, mirrors, alarm clocks, bedside tables, clothes hangers, waste bins, toilet seats and flush handles, coffee machines, towel rails, tile floors and walls. Room remote controls will all be sanitized and placed in sealed bags. Coffee mugs and glasses, even if unused, will be swapped out.
  • All laundry will be cleaned at elevated temperatures and in accordance with CDC guidelines. Linen will be bagged in rooms.

Guest Common Areas

  • All hard surfaces and touch points are subject to frequent cleaning (multiple times a day) with disinfectant and clean rags or disposable wipes. This includes, but is not limited to, counter tops, tables, chair arms, handrails, door handles, restrooms, sun-loungers.
  • Touchless hand sanitizing stations are provided.
  • Wherever possible, social distancing of 6ft will be in place.
  • Hallways and stairways are uni-directional to minimize contact. Visible signage is posted.

Food & Beverage

  • Breakfast tables and seating areas, both inside and outside, will be positioned at least 6ft apart.
  • High touch points eg. Coffee-machine, kettle, water dispenser will be temporarily removed from the guest common areas. Staff is available to provide on demand service for drinks requests. Similarly ice will be provided on request in an individual ice bucket.
  • If you wish to enjoy dinner in the relaxed atmosphere at the inn, local restaurants provide full takeout menus

Staff Requirements

  • Cleaning staff will wear appropriate PPEs (eg. gloves, masks).
  • Wherever possible, social distancing of 6ft will be observed.
  • Cleaning staff will be required to thoroughly wash hands with anti-bacterial soap at start of every shift, before and after every room clean, after using the restroom, after eating or drinking, after blowing their nose and at a minimum every 2 hours.
  • Any employee exhibiting any signs of ill health will be sent home
  • Staff helping with guest luggage must wear gloves and will leave luggage outside the guest room.
  • Magazine and newspaper delivery and placement at the property will be paused
  • In the event of a presumptive case of COVID19 the guest’s room will be removed from use and quarantined. It will be returned to use if case is cleared. If case returns positive the room will go through deep cleaning.

IS THE INN TAKING RESERVATIONS?

The inn is open and our reservations team is available to assist with your bookings for future travel or for existing bookings. We are here to help at this challenging time and will provide flexibility on all 2020 reservations.

WHAT SHOULD IN DO IF I NEED TO CANCEL A RESERVATION?

Please call as soon as you know that you need to change your travel plans. We will either try to re-book your stay for a later date, provide a full refund (less the 10% processing fee) or hold your full deposit/payment as a credit toward a future stay within 12 months. The choice is yours, however as a small business we are hoping that guests will elect to reschedule or keep a credit with us rather that take a refund. We are therefore happy to include the following benefits for selecting one of those options:

– If you reschedule your trip for a later fixed date we would add a discount to your room charge equal to 10% of the value of the deposit you placed with us as a thank you for re-booking.
– If you take a full value credit for your deposit, that can be used at any time in the 12 months from the end of the month of your original arrival date, we would add 5% to the value of the deposit you placed with us to be included in the credit value.

WHAT SHOULD I DO IF I’M LOOKING TO MAKE A NEW RESERVATION?

We strongly recommend that all guests purchase travel insurance to cover your existing or future stay, so that you can book with confidence and be reassured that you have the appropriate protection should there be travel restrictions or health emergencies.
We are also relaxing our cancellation policies for Summer 2020 to give guests extra piece of mind when booking their Summer vacation.
For new July, August, September and October reservations cancellations received 21 days before arrival will receive a full refund (less 10% processing fee) and cancellations received 72 hours before arrival will receive a full value credit for a future visit.

Are restaurants on Martha’s Vineyard open?

Yes. Restaurants are open for both outdoor and indoor dining. Tables are spaced out to maintain 6ft distancing, Some of our favorite restaurants for outdoor dining are Garde East in Vineyard Haven, Outermost Inn in Aquinnah, The Atlantic in Edgartown, Detente in Edgartown and Salvatore’s in Vineyard Haven.

How do I get to Martha’s Vineyard?

You can come to Martha’s Vineyard by ferry, either as a foot passenger or with a car, or by plane.

What ferries run to Martha’s Vineyard?

The following companies run ferries to Martha’s Vineyard:

Steamship Authority (508 477 8600) – A year round car and passenger ferry runs from Woods Hole to Vineyard Haven. A seasonal car and passenger ferry runs from Woods Hole to Oak Bluffs. The ferry trip is 45 minutes. Reservations are required for cars but no reservations are required for foot passengers. Check the Steamship Authority website (www.steamshipauthority.com) for fares and availability.

Hy-Line (508 778 2602) – A seasonal foot passenger only service runs from Hyannis to Oak Bluffs. The ferry trip is 1 hour. Reservations required. Check website (www.hylinecruises.com) for fares and availability.

Island Queen (508 548 4800) – This is a foot passenger only ferry that runs between Falmouth and Oak Bluffs in the summer. The ferry trip is 35 minutes. Reservations are not required. Check website (www.islandqueen.com) for fares.

Falmouth Ferry (508 548 9400) – A seasonal foot passenger only ferry running from Falmouth to Edgartown. The ferry trip is 1 hour. Check website (www.falmouthedgartownferry.com) for fares and availability.

Seastreak (1 800 262 8743) – A seasonal foot passenger only fast-ferry running between New York City and Oak Bluffs and a seasonal ferry between New Bedford and Oak Bluffs. The ferry trip is 5 hours from New York and 1 hour from New Bedford. Reservations required. Check website (www.seastreak.com) for fares and availability.

Rhode Island Ferry (401 295 4040) – A seasonal fast-ferry for foot passengers between Quonset Point, RI and Oak Bluffs. Reservations required. The ferry trip is 95 minutes. Check website (www.rhodeislandfastferry.com) for fares ad availability.

Chappy Ferry – Car ferry running year round on a “back and forth” basis between Chappaquiddick and Edgartown. Check website (www.chappyferry.com) for fares.

Is it possible to take a plane to Martha’s Vineyard?

Yes, there are a number of airlines that fly directly into Martha’s Vineyard airport.

Cape Air – Fly year-round from Boston, Nantucket and New Bedford and seasonally from Hyannis and White Plains.

Tradewind Aviation – Seasonal flights (May-Nov) from New York (White Plains & Teterboro)

Jet Blue – Fly seasonally directly from Boston and from New York (JFK)

Delta Airlines – Fly seasonally directly from New York (JFK & La Guardia)

American – Fly seasonally from Washington DC and New York (La Guardia)

Can I bring a car to Martha’s Vineyard?

Yes but early reservations are needed for space on the ferry. Reservations open up in January and advance reservations are a must for the summer months.

What are the best beaches on Martha’s Vineyard?

One of the many reasons to visit Martha’s Vineyard is for its unspoilt and scenic beaches. Some beaches are open to the public year-round and some beaches are restricted in summer to town residents and summer visitors staying in the town where the beach is located. Here are some of our favourites:

East Beach (Chappaquiddick) – Public beach located in Cape Pogue Wildlife Refuge. This stunning beach stretches for miles and gives you the feeling you’ve reached the end of the earth.

South Beach (Edgartown) – Public beach at Katama. Three miles of beach and excellent surfing.

Tashmoo Town Beach (Vineyard Haven) – Public beach at entrance to Lake Tashmoo. A bumpy ride to get down to the beach and only limited parking. Views across to Woods Hole.

Lucy Vincent Beach (Chilmark) – Chilmark residents only in summer. Can be accessed by all off-season.

Lambert’s Cove Beach (West Tisbury) – A gorgeous semi-circular cove. West Tisbury residents only until 5pm in July & August.

Owen Park Beach (Vineyard Haven) – Small public beach from where you can watch the ferries and yachts coming in and out of the harbor.

Long Point Wildlife Refuge (West Tisbury) – Public beach on the south shore. SUP and kayak rentals available in summer.

State Beach (Oak Bluffs) – Public beach with two miles of sandy beach. Take the opportunity to jump off “Jaw’s Bridge”

Lobsterville Beach (Aquinnah) – Public beach with sandy dunes. Great views across Vineyard Sound and excellent fishing. No parking on Lobsterville Road so best to take the bike ferry across from Menemsha (Summer only).

Gay Head Public Beach (Aquinnah) – Public beach with excellent surfing. Clothing optional section.

Eastville Beach (Oak Bluffs/Vineyard Haven) – Public beach close to Lagoon Bridge.

Does the Nobnocket Boutique Inn provide beach towels?

Yes, we provide guests with beach towels and beach chairs. We can also provide picnic lunches on request (additional charge).

Which towns allow alcohol to be served?

The only “dry” town left on Martha’s Vineyard is Chilmark. You can, however, take your own drinks into the restaurants there and they will serve them for you for a corkage fee. Both Edgartown and Oak Bluffs are “wet” with alcohol available in restaurants, bars and there are liquor stores. Vineyard Haven is “wetish” with all alcohol (spirits, wine and beer) served in restaurants. There are no liquor stores in Vineyard Haven. West Tisbury and Aquinnah are “damp”. In these towns only beer and wine can be purchased when ordering food at any of the cafes and restaurants.

Where can I buy alcohol?

There are liquor stores in Oak Bluffs and Edgartown.

Do I need to bring a car to Martha’s Vineyard?

No, a car isn’t necessary on Martha’s Vineyard. The public transport is excellent with buses running frequently on a number of different routes around the island. There is also an abundance of taxis that can take and collect you from any location. Uber and Lyft drivers operate on the island. You can also rent a car once you are on Martha’s Vineyard. Alternatively mopeds and bicycles are available for rent and there are many bike routes around the island.

Is it possible to get massages or do yoga at the inn?

We don’t have a spa but can arrange in-room massages, both individual and couples. We provide yoga mats for anyone wishing to take a yoga class. The island has several yoga instructors and facilities that we can contact for you.

Where is the best place to stay on Martha’s Vineyard?

Check out my blog ….

Is Nobnocket Boutique Inn close to restaurants?

Yes, the inn is within walking distance of some of the best restaurants (Beach Road, La Soffitta, Copper Wok, Garde East and the world famous Black Dog Tavern) on the island. The Art Cliff Diner is the undisputed spot for breakfast on Martha’s Vineyard. The owner/chef used to be the chef for the US President’s guests.

Can I walk to the inn from the ferry?

Yes, the inn is 0.5 mile from the ferry terminal, so a 10 minute walk. It is an uphill walk to the inn, as the inn is located on a bluff, so if with bags we’d suggest hopping in one of the waiting cabs.

What amenities are included at the inn?

Nobnocket Boutique Inn provides complimentary WiFi throughout the property, complimentary gourmet breakfast, hairdryers in all rooms, beach towels, bikes, complimentary hot and cold drinks, access to an iron and ironing board, books, games, DVDs, Bluetooth radios in all rooms, complimentary printing of boarding passes/tickets, luxury Frette linens and towels and Gilchrist & Soames toiletries.

Does the inn allow pets?

We are not able to accommodate pets but can recommend a local kennel for your dog’s own vacation.

Can you accommodate children at the inn?

Children who are 16 years old and older are welcomed at the inn.

Is there an elevator at the inn?

No, there is no elevator at the inn. The inn was built in 1908 and consistent with the historic, architectural style of the time there are many stairs outside and within the building. All rooms are accessed via stairs so some guests with mobility issues may find access challenging. Please count on us to gladly assist with your bags.

Can you provide breakfast options for gluten-free, vegetarian, vegan or pescetarian diets?

Yes, we are happy to accommodate dietary preferences but ask that you let us know in advance of your stay so breakfasts can be appropriately prepared. For those with celiac disease or severe nut allergies please be aware that we understand the seriousness of these conditions and cannot guarantee the 100% absence of gluten or nuts due to potential cross-contamination from other products being prepared.

Where did the name “Nobnocket” come from?

It’s all explained here on the blog (did I mention the James Taylor connection?)
Nobnocket – The Name

What is the best time of year to visit Martha’s Vineyard?

The warmest weather is in July and August but that is also when the island is at its busiest so traveling around the island can take time due to the increase in traffic. May, June & September all have good weather, all restaurants and shops are open and the roads and beaches are less busy. October is a great month for the outdoors and catching the color changes on warm afternoons before the cooler nights move in. March is Martha’s Film Festival month and a great excuse to be hobnobbing with the film crowd up from NYC. There is less happening Nov-Feb with the towns of Edgartown and Oak Bluffs closing down. Vineyard Haven stays open with restaurants and shops continuing to do business through the winter.

What famous people live on Martha’s Vineyard?

Now that would be telling! Why not come and visit and do your own celeb-spotting!